Surgery Hours

Monday–Friday: 8.00am–5.30pm

Saturday: 8.30am– 11.00 am

Welcome to our practice. This information sheet is intended to maximise your benefit from the services and facilities available.  We are committed to providing comprehensive General Practice care. All consultations and medical records are kept strictly confidential.

Surgery Hours: Routine consulting hours are from 8.00am till 5.00pm. The surgery does remain open till 5.30pm for urgent consultations only. The surgery is closed Sundays and public holidays. 

Routine Consultations: Routine consultations are for example repeat scripts, cervical screening, regular injections, INR, medicals and forms. These will not be attended to after 5pm or Saturday mornings. Please make a regular appointment for these.

After Hours:  The Doctors of this practice participate in and are supportive of the GP Access After Hours GP Service. This is a free service. The phone number for this service is 1300 130 147. For after hours care & attention please use this number. 

Saturday:  Saturday consultations are provided for urgent issues only.

Appointments: Consultations are by appointment.   A standard appointment is 10-15 minutes in duration. Some doctors are booked well in advance, if you are booking a routine appointment and wish to see your regular Doctor, please try to plan in advance.

If you anticipate spending longer with the doctor (eg: Insurance medical, multiple problems, completion of forms, etc) please advise reception when making the appointment. Advance notification of cancellations is also appreciated. 

Home Visits: Home Visits are available within the Raymond Terrace area. Please contact the surgery to discuss the problem. Requests for home visits will be discussed with your treating Doctor and triaged depending on the urgency of your condition and availability. 

Emergencies:  In the case of an emergency - please contact 000.

If you have an urgent issue please phone immediately to discuss the problem. Please advise reception that your problem may be urgent.

If you require an urgent appointment your regular Doctor will not be guaranteed.